Contact Us
Get in Touch with Idubid Motors
At Idubid Motors, we value open communication and are here to assist you with any inquiries, feedback, or concerns you may have. Whether you need information about our vehicles, have questions about our services, or require support with your purchase, our dedicated team is ready to help. Below, you’ll find various ways to reach us and get the assistance you need.
Email Us: hello@idubidmotors.com
For general inquiries, support, or feedback, please email us at:
● Email: Our customer service team monitors this email address regularly and will respond to your inquiry as quickly as possible. Be sure to include relevant details in your email to help us address your questions efficiently.Call Us: +971 5253 68961
If you prefer to speak with a representative directly, you can reach us by phone:
● Phone: Our phone lines are open during business hours, and our knowledgeable staff is available to assist you with any questions or concerns. If you call outside of business hours, please leave a voicemail, and we will return your call as soon as possible.Visit Us: FDAM0955, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE.
While we operate primarily online, we are committed to providing exceptional service to all our customers. If you need to discuss something in person or require support, you can visit our office:
● Address: Idubid Motors, Please note that our physical location may not have a showroom, and our primary services are conducted online. We recommend scheduling an appointment before visiting to ensure that a representative is available to assist you.
Feedback and Suggestions
We value your feedback and suggestions as they help us improve our services. If you have any comments about your experience with Idubid Motors or ideas on how we can serve you better, please share them with us. Your input is crucial in helping us enhance our customer experience and continue to provide the best service possible.
Customer Support
For any issues related to your vehicle purchase, warranty, or service, our customer support team is here to assist you. Please reach out to us with the following details to help us address your concern efficiently:
- Order Number or Vehicle Details: Include any relevant information about your purchase or the vehicle in question.
- Description of the Issue: Provide a clear and detailed description of the issue or concern.
- Contact Information: Include your phone number or email address so we can get back to you.
Frequently Asked Questions (FAQs)
Before reaching out, you might find answers to your questions in our Frequently Asked Questions (FAQs) section on our website. We cover a range of topics, including vehicle inquiries, financing options, and service-related questions.
Business Hours
Our team is available to assist you during the following business hours:
- Monday to Friday: 9:00 AM – 6:00 PM (EST)
- Saturday: 10:00 AM – 4:00 PM (EST)
- Sunday: Closed
If you contact us outside of business hours, we will respond as soon as possible on the next business day.
Privacy and Security
Your privacy and security are important to us. Any information you provide when contacting us will be handled with the utmost confidentiality and in accordance with our Privacy Policy. We use secure systems to protect your data and ensure that it is only used for the purposes for which it was intended.
Thank You for Choosing Idubid Motors
We appreciate your interest in Idubid Motors and look forward to assisting you. Whether you’re inquiring about our vehicles, need support, or simply want to provide feedback, we are here to help. Thank you for choosing us as your trusted automotive partner.
For any further assistance, don’t hesitate to contact us using the details provided above. We are committed to providing exceptional service and ensuring that your experience with Idubid Motors is a positive one.